Privacy Policy

We respect your privacy and are committed to protecting it through this Privacy Policy (“Policy”). This Policy explains the types of information we may collect from you or that you may provide (“Personal Information”) on the libertypestpros.com website (“Website” or “Service”), and in connection with any related products or services we offer (collectively, “Services”). It also describes how we collect, use, maintain, protect, and disclose that information, as well as the choices available to you regarding your Personal Information.

By accessing and using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree, please discontinue use of the Website and Services.

Automatic Collection of Information

When you visit our Website, our servers may automatically record details such as your IP address, browser type, operating system, referring web page, pages viewed, and access dates/times. This information is used only to detect abuse, analyze traffic trends, and improve user experience. It is not linked to personally identifiable data.

Collection of Personal Information

You may use our Website without disclosing who you are. However, if you wish to schedule services, request a free estimate, or use certain features, you may be asked to provide Personal Information such as:

Name, email address, and phone number
Address or service location
Payment details when booking paid services

Providing this information is voluntary, but some Services may not be available without it.

Privacy of Children

We do not knowingly collect Personal Information from children under 13. If you believe a child has provided us with their information, please contact us so we can remove it.

Use of Information

We may use collected information to:

Provide and manage pest control services
Send appointment confirmations and service updates
Respond to inquiries or customer support requests
Send promotional offers or newsletters (with your consent)
Improve Website performance and user experience
Comply with legal obligations or resolve disputes

Payment Processing

If you purchase services, we use third-party payment processors to securely handle your payment data. We do not store sensitive financial details ourselves.

Sharing of Information

We may share your Personal Information with trusted service providers and contractors who assist us in delivering Services. These providers are not permitted to use your information for other purposes. We will not sell or rent your Personal Information to third parties. We may also disclose information if required by law or to protect our rights, property, or safety.

Retention of Information

We will retain your Personal Information only as long as necessary to provide Services, comply with legal obligations, or resolve disputes. Aggregated, non-identifiable data may be retained for analytics purposes.

Analytics and Cookies

Our Website may use cookies and third-party analytics tools (such as Google Analytics) to collect information about user behavior and site performance. You can adjust your browser settings to refuse cookies if you prefer.

Email and SMS Communications

If you provide your contact information, we may send you service reminders, newsletters, or promotional offers. You may opt out at any time by using the unsubscribe link in emails or replying STOP to SMS messages.

Security of Information

We take reasonable steps to protect your Personal Information, including secure servers, encrypted connections, and access controls. However, no internet transmission or storage system is 100% secure, and we cannot guarantee absolute protection.

Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of the Website after updates are posted constitutes your acceptance of the revised Policy.

If you have questions about this Privacy Policy or our data practices, please contact us